Education

Cold Email vs Mass Email: Why Most Setups Fail

by Inbox Expert

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📚 Main Topics

  1. Difference Between Mass Email and Cold Email

    • Mass emails are sent to an opted-in audience expecting communication.
    • Cold emails are unsolicited and often perceived as spam.
  2. Infrastructure Setup for Mass Emails

    • Typically involves a single domain or subdomains.
    • Tools for mass emailing include Clavio, Send Grid, HubSpot, etc.
    • Success relies on audience engagement and reputation building.
  3. Infrastructure Setup for Cold Emails

    • Requires multiple domains to mitigate reputation risks.
    • Tools for cold emailing include Instantly, Smart Lead, Apollo, etc.
    • Limited sending per domain to maintain deliverability.
  4. Reputation Management

    • Cold emails can harm sender reputation if recipients mark them as spam.
    • Strategies include using warm-up tools and managing multiple domains.

✨ Key Takeaways

  • Do Not Mix Up Email TypesMixing mass and cold email infrastructures can lead to deliverability issues.
  • Audience Expectation MattersMass emails are sent to people who expect them, while cold emails are unsolicited.
  • Use Different PlatformsFor cold emailing, use dedicated platforms rather than mass email tools to avoid reputation damage.
  • Mitigate RisksSpread cold email sends across multiple domains and limit the number of emails sent from each to protect your main domain's reputation.

🧠 Lessons

  • Focus on the AudienceUnderstanding who you are sending emails to is crucial for maintaining a good sender reputation.
  • Build a Solid InfrastructureProperly set up your email sending infrastructure to differentiate between mass and cold emails.
  • Plan for ScalabilityConsider the trade-offs between email volume and deliverability when planning your email strategy.
  • Future LearningThe speaker plans to provide more insights on setting up mass email systems and effective cold email strategies in upcoming videos.

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Transcript excerpt

0:00 One of the most common problems I see are people mixing up a mass email sending infrastructure with a cold email sending infrastructure. They're completely different and if you mix them up, you're going to end up having all your emails landing in spam. In this video, I'm going to go over what type of setup that you need to send mass emails, so like newsletters, transactional emails, and then what type of setup you're going to need for cold emails. So that would be like B2B outbound sales emails. For those of you that are new here, I'm the inbox expert. I run an email deliverability company and I've been solving email deliverability issues

0:30 for people for the last 5 years. One of the most common issues I find are people that mix up their setups and they send mass email from cold and cold email from mass. So today we're going to get into it. The core difference here really comes down to who you're sending the emails to. When you're sending like a a mass email to an opt-in newsletter, these people are expecting your emails. They most likely signed up, opted in. whether they're going to buy from you are not really important at this point, but they've just expected to receive something from you. So, they're going to open it, click it, not mark it as spam,

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